PRIMHD Extract Error - Incorrect NHI number

Once you receive the notification that the PRIMHD extract acknowledgement has been uploaded into Recordbase, you can view the PRIMHD extract acknowledgment for any errors.

�

Error: Incorrect NHI number

The error is caused by the client having no NHI number in Recordbase, the NHI number will show as ZZZ9999 on the error spreadsheet.

�

How to find the client/s without an NHI number in Recordbase:

1. Go to Elite Reports�>�People�> Demographics

2. Select�a�date range and the�required team/s�(from the error spreadsheet)

3. From the column's dropdown�only have ticked NHI and Person name

4. Put a filter on the heading line by:

� � � � � � �Click on 1 to highlight the header line.

� � � � � � �Click on the Data tab�

� � � � � � �

� � � � � � �Click on filter�

5. Click on the arrow in the NHI box and deselect all by, un-ticking Select All�

6. Scroll down and tick Blanks�

You should now have a list of clients without NHI numbers� � � � � � � � �

� � � � � � �

7. �Update the client file with the client's NHI number.