Referral on hold

There are times when the work you are doing on a referral must be put on hold. This could be due to a 3rd party you are waiting for � e.g. if you are waiting on a piece of equipment to come from overseas this may take time so work against the referral need to be halted. When this happens, it is important that there is still visibility of why work has halted and to be alerted when work should start again.

Placing a referral on hold in Recordbase lets you maintain this visibility for frontline workers as well as providing the necessary information for managers around progress of referrals.

This functionality isn�t turned on unless it is requested. If you are interested contact Wild Bamboo support to talk through the options.