Accepting incident ownership

Before the reporter can take any action, they need to accept the incident.

  • In the Health and safety tab, find and open the incident (if not already open). Alternatively, click on the link from the notification e-mail.
  • Click Dashboard (if not displayed already) from the left-hand side menu
  • This will launch to the Dashboard. Click Accept Incident. The incident will now be listed in the Under-investigation section.

Once accepted, a Suspend button is also displayed please refer to the Suspend and Resume Incidents section in this user guide for further information.