Suspend and resume incidents

Incidents can be suspended and resumed at specific stages in the health and safety workflow. Only the current owner of the incident or a Health and Safety administrator is able to suspend or resume an incident.

These stages are:

  1. Pending
  2. Under Investigation
  3. Review in Progress.

When an incident is suspended, it means that the incident is put on hold and therefore can't be edited while it is in a suspended state. There could be several reasons as to why an incident may need to be suspended.