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Recordbase User Guide
- Referrals
- Personal details
- Protocols
- KPIs
- Managing your user account
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- My Graphs
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- Notes
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- Incident Management
- Finding and browsing clients
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- Accessing Recordbase
- Reports
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- The Client Record
- Interactions
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Recordbase Administration Guide
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Recordbase Elite Reports Guide
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Recordbase Product News and Updates
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Help Center
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How tos
User - Account Details screen
EditClick this button to make changes to the user's details or additional information. Click Save to confirm any changes made.
Enable/Disable account
Simply click the button to either enable or disable an account. The button label will change automatically depending on the state the user account is in.
If an account is disabled, a red alert will be displayed in the top right-hand corner, and the
Unlock account
This button will only be displayed if the account is currently locked. An account is locked if a user attempts to sign on to Recordbase five times in a row unsuccessfully.