How to request a data fix

If data has been added to a client incorrectly and your organisations Super User is unable to correct it, or there is a lot of information that needs to be moved, the Wild Bamboo support team is able to fix up the errors.

Requesting a data fix

Send a data fix request to support@wildbamboo.co.nz with the following information

The client's initials and client file ID number (See How to - Find a client file ID number to get a client file ID number)
A detailed list of the data to be fixed, for example
- List of activities to be moved
- Referral details
- Employment plan date and title
If the data is to be moved, then to where