Help Center

Troubleshooting

• Cluster Report / PMR: The numbers don't seem accurate
• iPhone/iPad login error - Do you want to download "login"?
• PRIMHD Extract Error - Date of review after the referral end date

How tos

• How to delete an activity
• How to fix duplicate client files
• How to - Print a client's notes
• How to - Find out what internet browser I am using
• How to request a data fix
• How to find the client ID number

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FAQs

• PRIMHD Activity - What T-Code do I use?
• How do I open the same client file in two separate windows?
• Recordbase password policy recommendations
• I have accepted a referral that I shouldn't have. What do I do?